Terms of Service

1. Acceptance of Terms

Welcome to Nex.ai Solutions LLP. By accessing or using our website, products, services, applications, social media pages, or digital platforms, you agree to be bound by these Terms of Service ("Terms").

If you do not agree with these Terms, please do not use our services.

2. About Nex.ai Solutions LLP

Nex.ai Solutions LLP provides services including, but not limited to:

• Artificial Intelligence Solutions
• Digital Marketing Services
• Website Design and Development
• Software Development
• Automation Services
• Branding and Creative Services
• Educational Technology Solutions
• Business Consulting
• Social Media Management
• Other technology and digital services

3. Eligibility

By using our services, you represent that:

• You are at least 18 years old or have legal parental/guardian consent.
• You have the legal authority to enter into this agreement.
• All information you provide is accurate and complete.

4. User Responsibilities

You agree to:

• Provide accurate information when contacting or registering with us.
• Use our services only for lawful purposes.
• Not engage in activities that may damage, disrupt, or interfere with our systems.
• Not attempt unauthorised access to our platforms or data.
• Do not use our services for fraudulent, illegal, harmful, or misleading activities.

5. Service Agreements

Certain services may require separate proposals, contracts, quotations, or service agreements.

In the event of any conflict between these Terms and a signed agreement, the signed agreement shall prevail.

6. Payments and Fees

Where applicable:

• Fees for services will be communicated before project commencement.
• Payments must be made according to agreed terms.
• Delayed payments may result in service suspension or termination.
• All fees are non-refundable unless otherwise stated in writing.

7. Intellectual Property

Unless otherwise agreed in writing:

• Nex.ai Solutions LLP retains ownership of its trademarks, logos, branding, software, methodologies, templates, and proprietary materials.
• Clients retain ownership of content they provide.
• Deliverables may be transferred upon full payment where specified in the service agreement.

Unauthorised use, copying, reproduction, or distribution of our intellectual property is prohibited.

8. Third-Party Services

Our services may integrate with or rely upon third-party platforms, including but not limited to:

• Meta (Facebook and Instagram)
• Google
• WhatsApp
• LinkedIn
• YouTube
• Cloud hosting providers
• Payment processors

We are not responsible for the availability, content, policies, or actions of third-party services.

9. Disclaimer of Warranties

Services are provided on an "as is" and "as available" basis.

Nex.ai Solutions LLP makes no warranties regarding:

• Continuous availability of services
• Error-free operation
• Specific business outcomes
• Search engine rankings
• Advertising performance
• Revenue generation

Results may vary based on market conditions and user actions.

10. Limitation of Liability

To the maximum extent permitted by law, Nex.ai Solutions LLP shall not be liable for:

• Indirect damages
• Consequential damages
• Loss of profits
• Loss of business opportunities
• Data loss
• Service interruptions

Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Nex.ai Solutions LLP, its partners, employees, contractors, and affiliates from claims, liabilities, damages, and expenses arising from:

• Your misuse of our services
• Violation of these Terms
• Violation of any applicable law
• Infringement of third-party rights

12. Termination

We reserve the right to suspend or terminate access to our services at any time if:

• These Terms are violated.
• Fraudulent or illegal activity is suspected.
• Required payments are not made.
• Continued service poses legal or operational risks.

13. Privacy

Our Privacy Policy also governs your use of our services.

By using our services, you acknowledge that you have read and understood our Privacy Policy.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.

15. Changes to Terms

Nex.ai Solutions LLP may update these Terms from time to time.

Updated versions will be posted on our website with a revised effective date.

Continued use of our services after changes are published constitutes acceptance of the updated Terms.

16. Contact Information

Nex.ai Solutions LLP

Email: info@nex.ai

Website: https://thenex.ai

For questions regarding these Terms of Service, please contact us using the details above.